RSSFebruary 23rd, 2007
Remarkable Customer Service
Customer service is something I can always get excited about, and is something I try to emphasize a great deal at Project83. Maybe it’s from the years of waiting tables throughout college, or maybe because I know how great it feels to experience great service as a customer.
Joel Spolsky has just written a fantastic article on customer service, and I consider it a must-read for anyone in a service industry. Those of you looking for practical ways to build a great company can start with these seven principles.
Posted in Business -
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